Quando vir custos inesperados da Microsoft num extrato do seu banco, card de crédito ou qualquer outro fornecedor de pagamentos, queremos ajudá-lo a resolve a sua pergunta o mais rapidamente …

When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible.

Sep 19, 2025 · To help you start investigating the charge on your own, Microsoft has a dedicated troubleshooter to help you understand any charge from them. You can access it here: Investigate a …

When you see unexpected charges from Microsoft in a monthly statement from your bank, credit card, or any other payment provider, we want to help you resolve your questions as quickly as possible.

Jan 28, 2026 · Use Microsoft’s Charge Investigation Tool: Microsoft provides a tool to help you investigate charges. You can find more information on how to use this tool in their support …

1 day ago · To understand the charges on your account, you can follow these steps: Investigate the Charges: Use the official Microsoft support page to investigate the billing charge. This will help you …

1 day ago · If you have been charged for a product from Microsoft and do not recognize the charge, you can follow these steps to investigate: Check Your Account: Log into your Microsoft account and …

1 day ago · Investigate the Charge: Check if the charge is related to any additional subscription or service you might have signed up for. You can use the guide on the official Microsoft website to …

Nov 14, 2025 · Contact support: If you still cannot determine the source of the charges, consider creating a support request to get assistance in identifying the charges. It's important to act quickly to …

Dec 2, 2025 · To investigate an ongoing charge on your bank account related to Microsoft 365, you can contact Microsoft support for assistance. Here are some steps you can take:

1 day ago · Investigate Billing Charges: Use the guide provided by Microsoft to investigate the billing charge. This can help identify the service associated with the charge.

1 day ago · Microsoft 365 features that help users manage their subscriptions, account settings, and billing information. Comment Use comments to ask for clarification, additional information, or …

Quando vir custos inesperados da Microsoft num extrato do seu banco, cartão de crédito ou qualquer outro fornecedor de pagamentos, queremos ajudá-lo a resolver a sua questão o mais rapidamente …

Feb 13, 2026 · 4.Enter the problem description (Issue type - Billing, Subscription, Summary - Billing, Problem type - Assistance with Bill, Problem subtype - Help with a billing discrepancy) 5.If the …

Oct 20, 2025 · I understand that you're having some confusions about your charge from Microsoft. To investigate about your charge, please go to this link and follow the steps: How to investigate a billing …

Jul 30, 2025 · This page provides an overview of common charges found in the Billing section of your UI, and the different types of pricing that are applicable to buyers, sellers and clients.

Sep 23, 2025 · You may follow the guide through the official Microsoft website to investigate the charge from Microsoft through this link: https://support.microsoft.com/account-billing/how-to-investigate-a …

Jul 31, 2025 · Go to the Manage Your Payments page on your Microsoft account dashboard and check if the transaction is visible in your account. If you do not recognize the charge, select "Investigate".

22 hours ago · Investigate Billing Charges: Use the guide provided by Microsoft to investigate the billing charge. This can help you identify what the charge is for and if it corresponds to any subscription you …

Feb 27, 2025 · You need to follow the steps I provide below to contact support (I've taken screenshots of the key steps to make sure you're doing it correctly) You can choose to chat with support one-on-one …

Jul 13, 2025 · Learn how to understand your bill and resource usage and to verify charges for your individual Azure subscription, including pay-as-you-go. Learn how to identify anomalies and …

Sep 24, 2025 · This article explains how to use cost details records to correlate meter-based charges with the specific resources responsible for the charges. Then you can properly reconcile your bill.

Oct 9, 2025 · To help resolve this, start by checking your order history at account.microsoft.com/orders. If it's empty, go to the Manage Payments page and use the “Investigate” option with your card’s CVV …

Jun 22, 2025 · First, investigate the charge through your Microsoft account’s billing pages. Then, secure your account by changing passwords, removing stored payment methods, and enabling multi-factor …

Feb 13, 2025 · Since this charge is from Microsoft and you're unsure about which account it belongs to, the best option is to directly contact Microsoft’s Billing team (Find Microsoft 365 for business support …